United Airlines Club and Global First Lounge - Terminal 2, Heathrow International Airport

London, N/A / United Kingdom

The United Airlines Club and Global First Lounges at London's Heathrow International Airport's new Terminal 2 began with a clear focus: to creatively and responsibly deliver first-of-its-kind, iconic and uniquely United spaces that offer the utmost in customer experience. The Architect approached the project as a hospitality assignment, designing a series of spaces that offer customers many opportunities to feel at home while traveling by creating distinct and comfortable spaces. Using timepieces throughout to represent detail and precision, the lounges are shaped into three zones; United Club - includes signature furniture pieces, vintage aviation artwork and sculpted organic installations; Refresh Suites - features high-end spa-quality shower and bath facilities; and Global First Lounge - establishes a new standard for international lounge design by elevating the concept of traveler luxury and utilizing the United brand to advance their commitment to serve their customers at the highest level. The lounge offers private phone suites; a chef-prepared menu; while bronze, stone and eucalyptus wood details are featured throughout. With unobstructed views of the tarmac, the lounge culminates in a modern English Tea Lounge with an oversized Big Ben wall clock and a private wine room.

Architect of record

Sheyla Conforte
Solomon Cordwell Buenz
625 N. Michigan Ave., Suite 800
Chicago, IL 60611, USA
Phone: 312.896.1115

Associate architect

Mark Physsas
West End House, 11 Hills Place
London, London W1F7SE, United Kingdom
Phone: 44-20-7297-5600

General contractor

Peter Kilby
33 Aldgate Height Street
London, London EC3N1AG, United Kingdom
Phone: 44-7824-808-107

Consultant 1

Thomas Willoughby
Halcrow Yolles
115 South LaSalle Street, Suite 2400
Chicago, IL 60603, USA
Phone: 773.220.2254

Consultant 2

Graham Alcock
Faithful + Gould
Wood Grove Ashley Rd., Epsom
Surrey, Surrey KT185BW, United Kingdom
Phone: 44.1372.752.730


Wayne Slezak
United Airlines Creative Services
233 S. Wacker Drive, 13th Floor
Chicago, IL 60606, USA
Phone: 872.825.3833

Photographer 2

Richard Leeney
Richard Leeney Photography
1K Woodstock Studio, 36 Woodstock Grove
London, London W128LE, United Kingdom
Phone: 44020 8749 9772